FREQUENTLY ASKED QUESTIONS
- How should I contact Beachware?
The best way to reach our team is via Our Contact form found here. Other alternatives are Facebook Messenger and our support form and contact number: +1 410-216-4568
- How long does it take to respond?
Our support team will reply within 2 business days.
- Who do I contact about a brand collaboration?
Reach out through Via Our Contact Form Found here.
- Who do I contact about wholesale pricing?
Reach out through Via Our Contact Form Found Here. accounts considered to be wholesale are not allowed to participate in our rewards program or use any additional discounts.
- Is Beachware.co on social media?
Yes, we are! Like our page on Facebook and follow us on Instagram for exclusive discounts!
SHIPPING AND DELIVERY
- Where do products ship from?
All products are shipped from our partner warehouse in Pennsylvania.
- How much is shipping and handling?
Shipping and handling is always $5.95 for orders under $35.00. For orders over $35.00, shipping and handling is free!
- How long will it take to receive my order?
Shipping time usually takes 1-5 business days, depending on were you're located.
EXCHANGES AND RETURNS
- Can I exchange broken or incorrect items?
Please reach out Via Our Contact Form Found Here. and a support representative will gladly assist. We ensure that any customer that receives damaged product will be granted a replacement and a free bracelet for the inconvenience.
- Can I return my order?
If you are not completely satisfied with your purchase for any reason, please contact us Via Our Contact Form Found Here.
NOTE: We do not accept returns on sale items or discontinued items. These items are final sale.
- How do I cancel my order?
Please reach out Via Our Contact Form Found Here. and a support representative will gladly assist.
NOTE: that orders which have already been processed and/or shipped cannot be cancelled.